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Last updated: 05 September 2026  ยท  Sangram Enterprises Private Limited, Thane

1. Definitions

"Company", "we", "us" or "our" means Sangram Enterprises Private Limited, operating from Thane, Maharashtra. "Counterparty", "you" or "your" means any retailer, chemist, hospital, pharmacy, principal or other person or entity engaging with the Company. "Goods" means pharmaceutical and healthcare products supplied by the Company.

2. Trade Eligibility

Goods are supplied on a business-to-business basis only. Trade accounts and orders are open to entities holding a valid drug licence and other applicable statutory registrations. By placing an order, the counterparty confirms that such registrations are current and that the person placing the order is authorised to do so on the counterparty's behalf.

3. Orders & Acceptance

An order placed by phone, WhatsApp, email or any other accepted channel is an offer to purchase. Our acceptance occurs upon confirmation or dispatch of the order. Until acceptance, we may decline or partially fulfil an order, including where stock availability or drug-licence verification is not satisfactory.

4. Pricing & Taxes

Prices are those confirmed at the time of order acceptance and are exclusive of applicable GST unless stated otherwise. GST is charged on every invoice we issue. Prices may change for future orders without prior notice, in line with principal-company pricing and prevailing market conditions.

5. Payment

Payment is due on the terms communicated at the time of order acceptance, whether in advance, on delivery, or on agreed credit terms. Amounts outstanding beyond agreed terms may result in suspension of further supply and recovery action, and may attract interest where notified in advance.

6. Delivery, Title & Risk

We aim for timely delivery, but delivery timelines communicated to you are estimates and not guarantees. Risk in the Goods passes to the counterparty (or its nominated carrier) on delivery; title passes only on receipt of payment in full. Counterparties should inspect Goods on delivery and record any shortage or visible damage on the delivery document.

7. Handling & Resale of Goods

The counterparty undertakes to store, handle, dispense and resell the Goods in compliance with the Drugs and Cosmetics Act and other applicable rules, to preserve cold-chain conditions where required by the manufacturer, and not to tamper with packaging, labelling or batch information.

8. Product Authenticity & Principals

We source Goods through authorised channels and supply them in their original manufacturer packaging. Product specifications, indications and warranties are those of the respective manufacturer; the Company acts as a distributor and stockist and does not manufacture the Goods it supplies.

9. Limitation of Liability

To the extent permitted by law, our liability in connection with any order is limited to the invoice value of that order. We are not liable for indirect or consequential loss, or for matters attributable to the manufacturer, the counterparty's own handling of Goods, or events beyond our reasonable control.

10. Governing Law & Jurisdiction

These terms are governed by the laws of India. The courts at Thane, Maharashtra have exclusive jurisdiction over any dispute, claim or proceeding arising out of or in connection with these terms or any transaction governed by them.

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