Last updated: 05 September 2026 ยท Sangram Enterprises Private Limited, Thane
Sangram Enterprises delivers to verified trade addresses across Thane and the wider Maharashtra region, where the counterparty holds a valid drug licence and we are in a position to serve. Serviceability for a particular location is confirmed at the time of order acceptance.
After an order is confirmed, it is checked and prepared for dispatch as soon as possible. Orders confirmed before 2:00 PM on a working day are usually dispatched the same day. Orders confirmed after 2:00 PM are usually dispatched on the next working day. Processing time may vary based on stock availability, order size, and drug licence verification for new accounts.
Orders are delivered through our own delivery network or trusted transport partners. Deliveries within Thane city are usually completed within 1 working day of dispatch, while deliveries to nearby areas are generally completed within 1 to 2 working days. Delivery times are estimates and may vary depending on stock availability, distance, and transport conditions.
Orders are delivered through our own delivery arrangements or trusted transport partners. Delivery times vary depending on stock availability, distance within the service region, and transport conditions, and are communicated to you at the time your order is confirmed. Delivery timelines are estimates and not guarantees.
Goods are handled to protect product integrity. Where particular products require temperature-controlled handling, reasonable care is taken in line with the manufacturer's storage requirements, and the counterparty should inspect such Goods promptly on receipt.
On delivery, the counterparty's representative should verify parcel count and check for visible damage, and record any discrepancy on the delivery document before acknowledging receipt. Acceptance without notation is treated as confirmation of correct delivery for the purposes of our Return & Refund Policy.
Any delivery or freight charges, where applicable, are advised at the time of order acceptance and itemised on the tax invoice. Any minimum-order conditions are communicated through our trade desk.
Where a delivery cannot be completed because the consignee is unavailable, refuses receipt, or the address is unserviceable, the Goods are returned to us and re-delivery may attract additional charges. Perishable or short-dated Goods are handled in accordance with applicable regulation.
Delivery and dispatch queries are handled by our trade desk on +91 7774977090 (call or WhatsApp) or by email to support@sepvtltd.com during working hours.